Start with the services your organisation delivers
SupportAbility publishes workflows for several provider types, including support coordination and allied health. Its current website describes client management, service delivery, NDIS billing, reporting, mobile access and funding utilisation.
CordoCare has dedicated Support Coordination and Therapy & Allied Health workspaces. The buying question is whether the complete participant journey fits your team, including the work done by managers and finance staff.
Look closely at the handovers
A demonstration often follows one staff member. Your practice has handovers. Ask what happens when another coordinator picks up the record, a manager reviews a note and finance prepares an invoice.
- Show the participant’s goals and recent evidence before the next action.
- Check access for an assigned coordinator and a person outside that caseload.
- Prepare a note and billing entry from the same fictional activity.
- Find the evidence behind a report or invoice.
- Export the records your organisation needs to keep.
Get a quote for the whole team
Confirm SupportAbility’s current subscription and onboarding terms directly. Avoid assuming a setup duration or cost from another organisation’s experience.
For new CordoCare organisations, Support Coordination is $39 AUD per active user/month and Therapy & Allied Health is $49 on monthly billing. There are no per-client fees. A card is required for the 14-day trial, with automatic paid renewal unless cancelled beforehand.
Check the move before setting a date
List the records, attachments and historical evidence that must come across. Ask each vendor what can be imported, how exceptions are handled and how you can check the result. Keep a recovery copy and follow your retention obligations.
CordoCare publishes this comparison. SupportAbility’s stated product scope was checked on 24 October 2026. Use the current vendor information and a practical demonstration to make your decision.
Read SupportAbility’s product information. Open the workflow comparison. Request a CordoCare walkthrough.