On sale nowNormally $38 AUD
$25AUD per active user / month
Save $13 AUD every month
Support Coordination software
Your whole support coordination day. Finally in one place.
CordoCare connects participant records, NDIS plans, case notes, billing, reports, follow-up and safe AI so your team can spend less time rebuilding context.
Card required. Nothing charged for 14 days.No per-participant fee.
Client proof
"This software is so refreshing, its simple but powerful, works on my phone if i need it to so when i jump in the car i dont need to pull out my laptop for a quick shift note and its sooo cheap to use"
Alicia Sheppard, Navigator In Reach
Navigator In Reach moved to CordoCare early and helped shape the mobile, simple support coordination workflow. That same daily-work feedback is now built into participant records, notes, plans, billing and reports.
You are not buying a feature list
The admin problems that quietly eat the week
CordoCare is designed around the moments where incomplete information creates more admin, delayed billing or risk. The product keeps those hand-offs visible without making the day feel heavier.
Billable work hides in unfinished notes
Service details, travel and follow-up are captured once, reviewed and moved into billing without rebuilding the week from memory.
Participant context lives in too many places
Plans, goals, budgets, providers, documents, risks and recent work stay connected to one participant record.
Follow-up depends on someone remembering
Tasks, referrals, plan dates, document reviews and overdue work remain visible to the right people.
Popular first
The workflows support coordination teams look for first
The order follows the way Australian teams usually compare practice software: the daily workflow first, then automation, finance, reporting and controls.
Participants, plans and caseloads
Open one record and understand the whole participant story.
- Unlimited participant records with no per-participant fee
- Caseload ownership, organisation units and assignment controls
- NDIS plan dates, funding management and attached plan documents
- Budget categories, utilisation, burn rates and funding alerts
- Goals, representatives, nominees, contacts and consent context
- Participant timeline, smart search, tags and custom fields
- Care teams, linked providers and referral history
- Participant portal for budgets, appointments, documents and forms
Case notes and mobile work
Capture evidence and billable activity while the work is fresh.
- Mobile and desktop case notes
- Draft, submitted, finalised and amendment history
- Billable and non-billable time with service dates
- Travel, support item, funding route and attachment details
- Reusable SOAP, BIRP, DAP and organisation templates
- Incident flags, review status and evidence attachments
- Delete submitted-for-billing notes before billing is processed
- Branded PDF export with permission checks and audit history
Safe AI and CordoCare MCP
Let people and their authorised agents clear real admin safely.
- Voice transcription and structured note drafting
- Humanise, Easy Read and professional rewriting tools
- AI-assisted participant, provider and organisation search
- Plan review and Change of Circumstances drafting support
- AI-assisted email and report drafting with human approval
- Organisation-scoped Model Context Protocol endpoint
- Personal expiring MCP keys for authorised employees
- Live role, team and participant checks on every agent request
- Idempotent writes, agent audit history and guarded rollback
- Immediate employee key revocation and organisation kill switch
NDIS billing, invoices and claims
Move approved work into the right claim path without rekeying it.
- Unbilled work review and billing-ready validation
- NDIA, plan-managed and self-managed funding routes
- Current NDIS support catalogue and price guide tools
- Invoice generation from approved case notes
- Billing runs, duplicate protection and locked processing states
- Correctly preserved provider registration numbers in exports
- NDIA bulk upload CSV, Xero CSV and MYOB-ready exports
- Branded PDF invoices, statements, receipts and payment tracking
- Stripe payment links and reconciliation workflows
- Deleted draft-invoice recovery with audit history
Full product list
Everything included in Support Coordination
68 clearly listed capabilities, including the business backbone, specialist workflows and controlled AI access.
Built for support coordinators, specialist support coordinators, managers, finance teams and growing NDIS organisations.
01
Participants, plans and caseloads
Open one record and understand the whole participant story.
- Unlimited participant records with no per-participant fee
- Caseload ownership, organisation units and assignment controls
- NDIS plan dates, funding management and attached plan documents
- Budget categories, utilisation, burn rates and funding alerts
- Goals, representatives, nominees, contacts and consent context
- Participant timeline, smart search, tags and custom fields
- Care teams, linked providers and referral history
- Participant portal for budgets, appointments, documents and forms
02
Case notes and mobile work
Capture evidence and billable activity while the work is fresh.
- Mobile and desktop case notes
- Draft, submitted, finalised and amendment history
- Billable and non-billable time with service dates
- Travel, support item, funding route and attachment details
- Reusable SOAP, BIRP, DAP and organisation templates
- Incident flags, review status and evidence attachments
- Delete submitted-for-billing notes before billing is processed
- Branded PDF export with permission checks and audit history
03
Safe AI and CordoCare MCP
Let people and their authorised agents clear real admin safely.
- Voice transcription and structured note drafting
- Humanise, Easy Read and professional rewriting tools
- AI-assisted participant, provider and organisation search
- Plan review and Change of Circumstances drafting support
- AI-assisted email and report drafting with human approval
- Organisation-scoped Model Context Protocol endpoint
- Personal expiring MCP keys for authorised employees
- Live role, team and participant checks on every agent request
- Idempotent writes, agent audit history and guarded rollback
- Immediate employee key revocation and organisation kill switch
04
NDIS billing, invoices and claims
Move approved work into the right claim path without rekeying it.
- Unbilled work review and billing-ready validation
- NDIA, plan-managed and self-managed funding routes
- Current NDIS support catalogue and price guide tools
- Invoice generation from approved case notes
- Billing runs, duplicate protection and locked processing states
- Correctly preserved provider registration numbers in exports
- NDIA bulk upload CSV, Xero CSV and MYOB-ready exports
- Branded PDF invoices, statements, receipts and payment tracking
- Stripe payment links and reconciliation workflows
- Deleted draft-invoice recovery with audit history
05
Leads, referrals and onboarding
Move from first enquiry to coordinated support in one workflow.
- Lead inbox, referral source and ownership tracking
- Waitlists, triage and participant conversion
- Public and participant forms with file attachments
- Welcome packs, checklists and document requests
- Service agreement templates, issue, signing and version history
- Signing certificates and retained delivery evidence
- Provider directory and participant provider links
- Referral communication and onboarding timeline
06
Tasks, communication and calendars
Make the next promise visible before it becomes urgent.
- Participant and team task management
- Automatic reminders for plans, reviews, agreements and follow-ups
- Participant-linked email and communication history
- Internal team messages and planned communications
- Google, Microsoft and Apple calendar connections
- Appointments, recurring work and availability views
- Notifications, daily digest and optional staff time clock
- Mobile access for notes, tasks and participant context
07
Reports, quality and compliance
Turn connected evidence into better oversight and stronger reports.
- Plan review, progress and Change of Circumstances workflows
- Custom report builder and reusable report templates
- Caseload, overdue work, budget and billing dashboards
- Manager KPIs and organisation performance views
- Compliance registers, incidents and complaints
- Document review, expiry and follow-up controls
- Organisation audit log and formula-safe data export
- Role-scoped management, finance and coordinator reporting
08
Teams, permissions and security
Give each person and agent only the access their work requires.
- Owner, admin, manager, coordinator, finance and viewer roles
- Participant assignments and organisation-unit boundaries
- Team invitations, deactivation and active-seat management
- Role-scoped billing and sensitive-note visibility
- Two-factor authentication and trusted-network controls
- Encrypted transport, protected storage and recovery controls
- Append-only audit history for important actions
- Organisation import, account export and anonymisation workflows
Keep exploring
Useful details before you choose.
Support Coordination questions
What is support coordination software?
Support coordination software connects participant records, NDIS plans, budgets, case notes, providers, tasks, reports and billing in one secure team workspace.
Can CordoCare create NDIA billing exports?
Yes. Approved billable work can move into invoice and billing-run workflows with guarded NDIA bulk CSV, Xero CSV and PDF invoice exports.
Can AI agents work inside a CordoCare organisation?
Yes. Organisation-approved MCP access lets employees connect personal agents. Every request is checked against the employee current role, team and participant scope.
Does CordoCare track NDIS plan budgets and billable hours?
Yes. Support coordinators can connect case notes with NDIS support items, plan budget context, billable time, travel, invoices and reporting so evidence stays linked to the claim workflow.
Can support coordinators use CordoCare on mobile?
Yes. CordoCare is responsive and supports participant lookup, note capture, follow-up and other everyday coordination work from a phone, tablet or desktop browser.
How much is CordoCare Support Coordination software?
The current sale price is $25 AUD per active user each month, normally $38. The card-backed trial is free for 14 days and there is no per-participant fee.
Trust before migration
Built for accountable support coordination
Start with a real workflow in the trial. Add a test participant, check the access boundaries, complete a record and export the result before deciding what to migrate.
- Participant, role, team and organisation-unit access controls
- Conflict-of-interest records and provider-choice evidence
- Audited billing, note, document and agent activity
- Portable exports and controlled record recovery
Helpful before you decide
Practical guides for your workflow
Current launch offer
Try everything free for 14 days.
Add your card securely when you start. Nothing is charged during the trial. Unless you cancel first, billing begins automatically after 14 days at the sale price of $25 AUD per active user each month, normally $38 AUD.