01
Participants & plans
Start the call with the whole story.
Keep plan dates, goals, funding, contacts and provider details connected to the participant. Find the recent work before you make the next decision.
Explore participant workflows
NDIS support coordination software
NDIS support coordination software.
Keep participant records, NDIS plans, case notes and billing together. Built for Australian support coordinators and specialist coordination teams, CordoCare connects the work from the first referral through to plan reviews and invoicing.
Try Support Coordination14-day trial. Card required. Then $39 AUD per active user/month on monthly billing unless cancelled.
See it with us firstYour whole working day, in view.
Actual CordoCare. Fictional demonstration records.Follow the work
One person.
A connected working day.
Explore each step with the real workspace in view.
02
Case notes
Finish the note before the details fade.
Capture the activity, duration and evidence from a phone or desktop. Use transcription and drafting assistance when useful, then check the record yourself.
See case notes
03
Billing & reporting
Follow the work through to the invoice.
Review recorded time, prepare billing and keep the evidence behind each charge close by. Use progress reporting tools to bring the participant’s work together.
Explore NDIS billing
01 / Participants & plans
Actual CordoCare. Fictional demonstration records.
Room for the work
around the appointment.
Support Coordination is $39 AUD per active user/month for new organisations. Unlimited records, with no per-client fees.
Participants, plans and caseloadsOpen one record and understand the whole participant story.
- Unlimited participant records with no per-participant fee
- Caseload ownership, organisation units and assignment controls
- NDIS plan dates, funding management and attached plan documents
- Budget categories, utilisation, burn rates and funding alerts
- Goals, representatives, nominees, contacts and consent context
- Participant timeline, smart search, tags and custom fields
- Care teams, linked providers and referral history
- Participant portal for budgets, appointments, documents and forms
Case notes and mobile workCapture evidence and billable activity while the work is fresh.
- Mobile and desktop case notes
- Draft, submitted, finalised and amendment history
- Billable and non-billable time with service dates
- Travel, support item, funding route and attachment details
- Reusable SOAP, BIRP, DAP and organisation templates
- Incident flags, review status and evidence attachments
- Delete submitted-for-billing notes before billing is processed
- Branded PDF export with permission checks and audit history
AI assistance and agent accessLet people and their authorised agents clear real admin safely.
- Voice transcription and structured note drafting
- Humanise, Easy Read and professional rewriting tools
- AI-assisted participant, provider and organisation search
- Plan review and Change of Circumstances drafting support
- AI-assisted email and report drafting with human approval
- Organisation-scoped Model Context Protocol endpoint
- Personal expiring MCP keys for authorised employees
- Live role, team and participant checks on every agent request
- Idempotent writes, agent audit history and guarded rollback
- Immediate employee key revocation and organisation kill switch
NDIS billing, invoices and claimsMove approved work into the right claim path without rekeying it.
- Unbilled work review and billing-ready validation
- NDIA, plan-managed and self-managed funding routes
- Current NDIS support catalogue and price guide tools
- Invoice generation from approved case notes
- Billing runs, duplicate protection and locked processing states
- Correctly preserved provider registration numbers in exports
- NDIA bulk upload CSV, Xero CSV and MYOB-ready exports
- Branded PDF invoices, statements, receipts and payment tracking
- Stripe payment links and reconciliation workflows
- Deleted draft-invoice recovery with audit history
Leads, referrals and onboardingMove from first enquiry to coordinated support in one workflow.
- Lead inbox, referral source and ownership tracking
- Waitlists, triage and participant conversion
- Public and participant forms with file attachments
- Welcome packs, checklists and document requests
- Service agreement templates, issue, signing and version history
- Signing certificates and retained delivery evidence
- Provider directory and participant provider links
- Referral communication and onboarding timeline
Tasks, communication and calendarsMake the next promise visible before it becomes urgent.
- Participant and team task management
- Automatic reminders for plans, reviews, agreements and follow-ups
- Participant-linked email and communication history
- Internal team messages and planned communications
- Google, Microsoft and Apple calendar connections (coming soon)
- Appointments, recurring work and availability views
- Notifications, daily digest and optional staff time clock
- Mobile access for notes, tasks and participant context
Reports, quality and complianceTurn connected evidence into better oversight and stronger reports.
- Plan review, progress and Change of Circumstances workflows
- Custom report builder and reusable report templates
- Caseload, overdue work, budget and billing dashboards
- Manager KPIs and organisation performance views
- Compliance registers, incidents and complaints
- Document review, expiry and follow-up controls
- Organisation audit log and formula-safe data export
- Role-scoped management, finance and coordinator reporting
Teams, permissions and securityGive each person and agent only the access their work requires.
- Owner, admin, manager, coordinator, finance and viewer roles
- Participant assignments and organisation-unit boundaries
- Team invitations, deactivation and active-seat management
- Role-scoped billing and sensitive-note visibility
- Two-factor authentication and trusted-network controls
- Encrypted transport, protected storage and recovery controls
- Append-only audit history for important actions
- Organisation import, account export and anonymisation workflows
Card required for the 14-day trial. Your selected paid plan starts automatically unless you cancel before the trial ends. AI use has an allowance.
Compare plans and trial termsWhat does support coordination software help me manage?
Keep participant contacts, NDIS plan dates, goals, budgets and provider details in one record. Connect case notes, tasks and billable activity to that participant, then use the recorded work for progress reports, plan reviews and invoicing.
Can I record billable time and prepare NDIS invoices?
Record activity duration, travel and attachments alongside case notes. Review billable work and prepare invoices for NDIA, plan-managed and self-managed funding routes, with invoice PDFs, Xero CSV and NDIA bulk exports available for your billing process.
Where are practice records stored?
Practice records and uploads are hosted on CordoCare-operated servers in Australia. AI, payment, email and web delivery providers may process information overseas. Read the security and privacy pages for the details.
Can I use both workspaces?
Therapy & Allied Health organisations can switch into Support Coordination when they deliver both service types, while keeping one organisation and connected client history.
Can I see my workflow before I decide?
Yes. Request a walkthrough and tell us which records, notes, appointments or billing steps matter to your practice. You don’t need to start a trial or enter a card to request it.
See how your day could work.
Bring the questions that matter to your practice. We’ll walk through the records, notes and billing with you.
Request a walkthroughCompare plans and start a trialNo account or card needed to request a walkthrough.