Participant records
Stop hunting through scattered records. Keep contacts, NDIS numbers, funding routes, representatives, documents and coordinator ownership together.
CordoCare
Software that gives support coordinators their week back.
When every call, note and promise starts competing for attention, CordoCare keeps the participant story, funding, evidence and billing trail in one calm workspace.
No credit card required. Start as one user for $25/month.
Works from mobile and desktop browsers
NDIA, plan-managed and self-managed billing
Role-scoped access for sensitive work
One workspace
Stop forcing support coordination into generic provider software.
Support coordination has its own rhythm: participant context, fast notes, plan evidence, billing rules, consent, providers and review deadlines. CordoCare keeps the work visible, so your team knows what needs attention next.
Case notes
Capture evidence while the work is fresh, with billable and non-billable notes tied back to the client history.
Billing and exports
Protect billable work by turning finalised notes into invoice lines, NDIA bulk CSV, Xero CSV and branded PDF invoices.
Tasks and reminders
Make follow ups visible before they become urgent: plan reviews, agreements, missing documents, providers and overdue work.
Communications
Give coordinators the confidence to pick up the next call with contact history, consent checks and client context close by.
Roles and compliance
Let coordinators, managers, finance and admins see what they need without opening up private details unnecessarily.
Daily workflow
From intake to billing without the admin drift.
Every participant record stays tied to the notes, plan details, reports, documents and invoices that explain what happened next, so no one has to reconstruct the story later.
1
Onboard
Create the client, funding route, representatives, plan dates and key documents before work starts spreading.
2
Coordinate
Use notes, tasks, files, providers and reminders to keep daily work moving.
3
Report
Keep client context, plan evidence, risks, goals and documents ready for review workflows.
4
Bill
Convert billable work into dated invoice lines, exports and PDFs while the evidence is still attached.
Client proof
"This software is so refreshing, its simple but powerful, works on my phone if i need it to so when i jump in the car i dont need to pull out my laptop for a quick shift note and its sooo cheap to use"
Alicia Sheppard, Navigator In Reach
Navigator In Reach moved to CordoCare early and helped shape the mobile, simple support coordination workflow. That same daily-work feedback is now built into participant records, notes, plans, billing and reports.
Built for the team
Coordinators, managers and finance can trust the same source of truth.
For coordinators
Find the client fast, capture the note, see the next action and stop second guessing what happened last.
For managers
See caseload pressure, overdue work, billable activity and client ownership before small gaps become big problems.
For finance teams
Review billable work, funding routes, invoices, exports and payment context without needing to read every private note.
Simple pricing
$25 per user/month. Unlimited participants.
Start with the full support coordination workflow included. No participant caps, no billing add-on, no separate mobile app fee and no seat minimum.