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The practice journal

Inside CordoCare

Navigator In Reach: using CordoCare between visits.

Alicia Sheppard describes the mobile notes and everyday workflows that mattered to her practice. Read the client story in her own words.

By CordoCare Team25 June 2026Updated 24 October 20262 min read
Editorial still life of two green chairs facing a shared blank document
Illustrative artwork for the CordoCare practice journal.

The phone workflow mattered

Alicia Sheppard from Navigator In Reach described using CordoCare for the practical work between support coordination visits. Her existing feedback focused on simplicity, phone access and cost.

“This software is so refreshing, it's simple but powerful, works on my phone if I need it to so when I jump in the car I don't need to pull out my laptop for a quick shift note and it's sooo cheap to use.”

Alicia Sheppard, Navigator In Reach

What the feedback tells us

A note is easier to keep current when the coordinator can reach the right record on the device at hand. That is a concrete workflow to test: open a participant, prepare the note, record the service detail and confirm the save.

Alicia’s words describe her experience. They are not a measured result for every practice or a promise of a particular saving. The quote’s reference to cost is historical customer feedback; use the current pricing page for today’s terms.

Try the same task with your team

Use a fictional record on a phone and a laptop. Check whether staff can find the recent context, complete a note and leave the next action for someone else. Review permissions and exports with the people who will manage the practice.

See the case-note workflow, read the current prices and trial terms or request a walkthrough. This story retains the original client quote and does not add new results or endorsements.