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For provider employers

HR and Workforce Pack

Build a workforce system from recruitment through to exit.

Recruitment-to-exit templates, contracts, workforce governance and dated pathways for SCHADS, Nurses, Health Professionals and Clerks awards.

  • Edit and adapt in familiar office tools
  • Designed for Australian NDIS providers
  • No duplicate how-to file for every template

Is this the right pack for you?

Best for

  • NDIS provider employers
  • Allied health practices
  • People and operations managers

Helps you do

  • Choose an award pathway carefully
  • Create consistent hiring and onboarding
  • Keep training, screening and performance evidence

Use this editable starting point within your own service context. Confirm what applies, tailor it to your organisation and implement the controls in practice.

Why this pack

NDIS HR policies, award decisions and workforce records in one pathway

Use this pack to take an NDIS or allied health employee from recruitment and screening through contract, induction, supervision, training, performance and exit. Separate SCHADS, Nurses, Health Professionals and Support Services, and Clerks award pathways make the decision points visible without pretending one award fits every role.

  • Connect recruitment, screening, contracts, onboarding and personnel records.
  • Record the source and reasoning behind award and classification decisions.
  • Keep rate, clearance, training and competency reviews on a dated cycle.

What you receive

What is inside the HR & Workforce pack?

Everyday working documents
19
Conditional templates
8
Guides and instructions
2

A few included resources

  • Recruitment selection record
  • Employment contract structure
  • Award decision workbook

Sample shown: HR and Workforce Pack Implementation Guide

View every included file
CordoCare document preview showing HR and Workforce Pack Implementation Guide from the HR and Workforce Pack.
Preview of page 1 from v1.0.0. The purchased pack includes the editable file where listed.

Implementation sequence

Adopt the system in a sensible order.

Do not open every file at once. Establish the scope and controls first, then configure service records and review how the workflow performs.

  1. 1

    Confirm employment and award decisions

  2. 2

    Adopt workforce policies

  3. 3

    Configure contracts and position descriptions

  4. 4

    Set review dates for rates, screening and competency

Questions before you buy

HR & Workforce questions, answered.

Clear answers about scope, suitability and what the purchase does not replace.

Which award pathways are covered?

The pack provides separate decision pathways for SCHADS, Nurses, Health Professionals and Support Services, and Clerks awards. It does not determine award coverage for an individual role.

Does it include employment contracts and onboarding?

Yes. The connected library runs from recruitment and screening through contracts, position descriptions, onboarding, training, performance management and exit.

Does the pack replace current pay-rate or legal advice?

No. Award coverage, classifications, rates and employment terms must be checked against current Fair Work sources and professional advice where required.

Build your order

Your HR & Workforce order.

Your cart keeps the packs you’ve chosen. Review your selection and optional extras before checkout.

CordoCare

Build your business

HR & Workforce

Editable masters · Built-in instructions

Digital document pack

HR and Workforce Pack

A connected employment library, from recruitment through to exit.

  • Workforce policies & personnel records
  • Employment contracts and onboarding
  • Multi-award decision pathways

$299AUD

GST inclusive

Editable documents + guides

View contents See sample

Discounted buy-all option

Get all nine packs for $999 AUD

Upgrade this order for $700 more. Master saves $1,442 against buying every pack separately and contains no duplicate files.

Complete HR & Workforce manifest

Everyday working documents
19
Conditional templates
8
Guides and instructions
2

Start with Read first, then configure the working documents you need. Specialist and other conditional templates apply only to the services and circumstances stated. Completion instructions stay inside the templates. Supporting guides cover setup and specialist decisions, without separate completed-example files.

Formats
PDF, DOCX, XLSX
Current version
1.3.0, catalogue dated 5 September 2026
Updates
Secure order-library access lasts 12 months. New versions sit beside earlier versions with a change log, so an adopted document is never silently overwritten. Files already downloaded remain usable under the licence.
Licence
One purchase licenses one legal provider entity for unlimited internal use by its employees and contractors. Completed operational records may be shared where needed. Resale, public template distribution, sublicensing and use across unrelated clients are excluded.

Read first

Start with the setup and decision guides before adopting documents.

Document control

1 file
  1. Safe Use Licensing and Adoption Guide

    Keep purchased masters, provider-adopted templates and completed records distinct while applying the one-entity licence.

    File details

    Applies to Foundation · Module CONTROL

    CC-FND-CONTROL-001-S-safe-use-licensing-and-adoption-guide.pdf

    Delivery folder: 01 Read first

    PDFGuide

Implementation guides

1 file
  1. HR and Workforce Pack Implementation Guide

    Connect workforce planning, lawful employment terms, screening and observed capability before independent service allocation.

    File details

    Applies to Hr Workforce · Module GUIDES

    CC-HRW-GUIDES-001-S-hr-and-workforce-pack-implementation-guide.pdf

    Delivery folder: 02 Working documents

    PDFGuide

Working documents

The everyday policies, forms and registers to configure for your service.

Registers

2 files
  1. Document Register Blank Edition

    Capture the decisions and evidence required for document register

    File details

    Applies to Foundation · Module REG

    CC-FND-REG-001-B-document-register-blank-edition.xlsx

    Delivery folder: 04 Registers and review

    XLSXBlank template
  2. Workforce Compliance and Credential Register

    Capture the decisions and evidence required for workforce compliance and credential register

    File details

    Applies to Hr Workforce · Module REG

    CC-HRW-REG-001-S-workforce-compliance-and-credential-register.xlsx

    Delivery folder: 04 Registers and review

    XLSXRegister or workbook

Workforce policies

2 files
  1. Workforce Planning and Recruitment Policy

    Set the organisation's approved position, authority and controls for workforce planning and recruitment policy

    File details

    Applies to Hr Workforce · Module POLICY

    CC-HRW-POLICY-001-S-workforce-planning-and-recruitment-policy.docx

    Delivery folder: 02 Working documents

    DOCXOperational template
  2. WHS and Psychosocial Safety Policy

    Set the organisation's approved position, authority and controls for whs and psychosocial safety policy

    File details

    Applies to Hr Workforce · Module POLICY

    CC-HRW-POLICY-008-S-whs-and-psychosocial-safety-policy.docx

    Delivery folder: 02 Working documents

    DOCXOperational template

Position descriptions

1 file
  1. Support Worker Position Description

    Provide a controlled and practical support worker position description for an NDIS provider

    File details

    Applies to Hr Workforce · Module ROLES

    CC-HRW-ROLES-001-S-support-worker-position-description.docx

    Delivery folder: 02 Working documents

    DOCXOperational template

Support Coordination workflows

8 files
  1. Workforce Planning Record Blank Edition

    Plan workforce capacity against confirmed support demand and actual competencies, not headcount alone.

    File details

    Applies to Hr Workforce · Module WORK

    CC-HRW-WORK-001-B-workforce-planning-record-blank-edition.docx

    Delivery folder: 02 Working documents

    DOCXBlank template
  2. Pre Employment and Onboarding Checklist Blank Edition

    Use one checklist per worker and actual role.

    File details

    Applies to Hr Workforce · Module WORK

    CC-HRW-WORK-003-B-pre-employment-and-onboarding-checklist-blank-edition.docx

    Delivery folder: 02 Working documents

    DOCXBlank template
  3. Training Matrix Blank Edition

    Capture the decisions and evidence required for training matrix

    File details

    Applies to Hr Workforce · Module WORK

    CC-HRW-WORK-004-B-training-matrix-blank-edition.xlsx

    Delivery folder: 02 Working documents

    XLSXBlank template
  4. Probation Review Record Blank Edition

    Review the agreed duties, support and observed performance during probation.

    File details

    Applies to Hr Workforce · Module WORK

    CC-HRW-WORK-006-B-probation-review-record-blank-edition.docx

    Delivery folder: 02 Working documents

    DOCXBlank template
  5. Supervision Record Blank Edition

    Use supervision to connect workload, participant outcomes, worker support and observed practice.

    File details

    Applies to Hr Workforce · Module WORK

    CC-HRW-WORK-007-B-supervision-record-blank-edition.docx

    Delivery folder: 02 Working documents

    DOCXBlank template
  6. Performance Improvement Plan Blank Edition

    Describe observable gaps against communicated job requirements, not character judgements.

    File details

    Applies to Hr Workforce · Module WORK

    CC-HRW-WORK-008-B-performance-improvement-plan-blank-edition.docx

    Delivery folder: 02 Working documents

    DOCXBlank template
  7. Exit and Handover Record Blank Edition

    Use this workforce exit record only for an employee or contractor leaving a role.

    File details

    Applies to Hr Workforce · Module WORK

    CC-HRW-WORK-009-B-exit-and-handover-record-blank-edition.docx

    Delivery folder: 02 Working documents

    DOCXBlank template
  8. Secondary Employment Declaration Blank Edition

    Ask only for information relevant to fatigue, availability, confidentiality, conflicts and lawful employment conditions.

    File details

    Applies to Hr Workforce · Module WORK

    CC-HRW-WORK-010-B-secondary-employment-declaration-blank-edition.docx

    Delivery folder: 02 Working documents

    DOCXBlank template

Employment contracts

4 files
  1. Casual Employment Contract Blank Edition

    Provide a controlled and practical casual employment contract for an NDIS provider

    File details

    Applies to Hr Workforce · Module CONTRACT

    CC-HRW-CONTRACT-001-B-casual-employment-contract-blank-edition.docx

    Delivery folder: 02 Working documents

    DOCXBlank template
  2. Full Time Employment Contract Blank Edition

    Provide a controlled and practical full time employment contract for an NDIS provider

    File details

    Applies to Hr Workforce · Module CONTRACT

    CC-HRW-CONTRACT-002-B-full-time-employment-contract-blank-edition.docx

    Delivery folder: 02 Working documents

    DOCXBlank template
  3. Part Time Employment Contract Blank Edition

    Provide a controlled and practical part time employment contract for an NDIS provider

    File details

    Applies to Hr Workforce · Module CONTRACT

    CC-HRW-CONTRACT-003-B-part-time-employment-contract-blank-edition.docx

    Delivery folder: 02 Working documents

    DOCXBlank template
  4. Permitted Fixed Term Employment Contract Blank Edition

    Provide a controlled and practical permitted fixed term employment contract for an NDIS provider

    File details

    Applies to Hr Workforce · Module CONTRACT

    CC-HRW-CONTRACT-004-B-permitted-fixed-term-employment-contract-blank-edition.docx

    Delivery folder: 02 Working documents

    DOCXBlank template

Employment letters

1 file
  1. Employment Letter Library

    Provide a controlled and practical employment letter library for an NDIS provider

    File details

    Applies to Hr Workforce · Module LETTERS

    CC-HRW-LETTERS-001-S-employment-letter-library.docx

    Delivery folder: 02 Working documents

    DOCXOperational template

State and territory decisions

1 file
  1. State and Territory Employment Decision Workbook

    Capture the decisions and evidence required for state and territory employment decision workbook

    File details

    Applies to Hr Workforce · Module JURIS

    CC-HRW-JURIS-001-S-state-and-territory-employment-decision-workbook.xlsx

    Delivery folder: 04 Registers and review

    XLSXRegister or workbook

Only if applicable

Use these documents only when the stated service, workforce or registration conditions apply. Inclusion does not mean you must deliver a specialist service.

SCHADS Award

2 files
  1. Social Community Home Care and Disability Services Industry Award Employment Terms Schedule Blank Edition

    Complete the employer's industry, actual duties and relevant classification stream before choosing pay inputs.

    Use only when: Select the award pathway that applies to the worker's actual duties and employment; do not adopt every award schedule.

    File details

    Applies to Hr Workforce · Module SCHADS

    CC-HRW-SCHADS-002-B-social-community-home-care-and-disability-services-industry-award-employment-terms-schedule-blan.docx

    Delivery folder: 03 Only if applicable

    DOCXBlank template
  2. Social Community Home Care and Disability Services Industry Award Pay Allowance and Roster Workbook Blank Edition

    Capture the decisions and evidence required for social community home care and disability services industry award pay allowance and roster workbook

    Use only when: Select the award pathway that applies to the worker's actual duties and employment; do not adopt every award schedule.

    File details

    Applies to Hr Workforce · Module SCHADS

    CC-HRW-SCHADS-003-B-social-community-home-care-and-disability-services-industry-award-pay-allowance-and-roster-workb.xlsx

    Delivery folder: 03 Only if applicable

    XLSXBlank template

Nurses Award

2 files
  1. Nurses Award Employment Terms Schedule Blank Edition

    Separate the employment classification from nursing registration and clinical authority.

    Use only when: Select the award pathway that applies to the worker's actual duties and employment; do not adopt every award schedule.

    File details

    Applies to Hr Workforce · Module NURSES

    CC-HRW-NURSES-002-B-nurses-award-employment-terms-schedule-blank-edition.docx

    Delivery folder: 03 Only if applicable

    DOCXBlank template
  2. Nurses Award Pay Allowance and Roster Workbook Blank Edition

    Capture the decisions and evidence required for nurses award pay allowance and roster workbook

    Use only when: Select the award pathway that applies to the worker's actual duties and employment; do not adopt every award schedule.

    File details

    Applies to Hr Workforce · Module NURSES

    CC-HRW-NURSES-003-B-nurses-award-pay-allowance-and-roster-workbook-blank-edition.xlsx

    Delivery folder: 03 Only if applicable

    XLSXBlank template

Health Professionals and Support Services Award

2 files
  1. Health Professionals and Support Services Award Employment Terms Schedule Blank Edition

    Identify whether the role is a health professional or a support-services role, then resolve coverage and classification from the actual duties and employer.

    Use only when: Select the award pathway that applies to the worker's actual duties and employment; do not adopt every award schedule.

    File details

    Applies to Hr Workforce · Module HPSS

    CC-HRW-HPSS-002-B-health-professionals-and-support-services-award-employment-terms-schedule-blank-edition.docx

    Delivery folder: 03 Only if applicable

    DOCXBlank template
  2. Health Professionals and Support Services Award Pay Allowance and Roster Workbook Blank Edition

    Capture the decisions and evidence required for health professionals and support services award pay allowance and roster workbook

    Use only when: Select the award pathway that applies to the worker's actual duties and employment; do not adopt every award schedule.

    File details

    Applies to Hr Workforce · Module HPSS

    CC-HRW-HPSS-003-B-health-professionals-and-support-services-award-pay-allowance-and-roster-workbook-blank-edition.xlsx

    Delivery folder: 03 Only if applicable

    XLSXBlank template

Clerks Award

2 files
  1. Clerks Private Sector Award Employment Terms Schedule Blank Edition

    Use this schedule only after comparing the Clerks occupational award with any applicable industry award or enterprise agreement.

    Use only when: Select the award pathway that applies to the worker's actual duties and employment; do not adopt every award schedule.

    File details

    Applies to Hr Workforce · Module CLERKS

    CC-HRW-CLERKS-002-B-clerks-private-sector-award-employment-terms-schedule-blank-edition.docx

    Delivery folder: 03 Only if applicable

    DOCXBlank template
  2. Clerks Private Sector Award Pay Allowance and Roster Workbook Blank Edition

    Capture the decisions and evidence required for clerks private sector award pay allowance and roster workbook

    Use only when: Select the award pathway that applies to the worker's actual duties and employment; do not adopt every award schedule.

    File details

    Applies to Hr Workforce · Module CLERKS

    CC-HRW-CLERKS-003-B-clerks-private-sector-award-pay-allowance-and-roster-workbook-blank-edition.xlsx

    Delivery folder: 03 Only if applicable

    XLSXBlank template

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