Before you start
- Back up source data before importing.
- Clean spreadsheets so required columns are consistent.
- Decide whether the import is a test, migration or production update.
Step 1
Open import or export settings
Use Settings, Import for incoming data and Settings, Data Export for organisation exports where available.
Step 2
Map required fields
For imports, match source columns to CordoCare fields such as participant name, NDIS number, contact details and assignment.
Step 3
Review validation results
Fix duplicate participants, missing required fields, invalid dates and mismatched staff before committing the import.
Step 4
Run a small test first
Import a small sample before large migration work. Check participant records, search results and reports after the sample.
Step 5
Use exports for review and compliance
Use CSV, invoice and reporting exports when finance, audit or migration work needs source data outside CordoCare.
What you should have now
Data moves into or out of CordoCare with validation, review and less risk of duplicate records.