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AI and reports

How to run operational and custom reports

Use standard reports and custom reports for billable hours, participant summaries, budget utilisation and team productivity.

Managers, owners, admins, finance users and coordinators · 10 minutes

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Before you start

  • Know the report question and date range.
  • Confirm whether you need operational or financial permissions.
  • Decide whether you need a one off export or a reusable custom report.

Step 1

Open Reports

Go to Reports and choose the report area that matches your question, such as billable hours, participant summary, case note compliance or budget utilisation.

Step 2

Set filters

Choose date range, participants, staff, status, category or funding route filters. Coordinator views are scoped to their allowed records.

Step 3

Review the result

Check totals, charts, rows and outliers. Compare unusual results with source records before making decisions.

Step 4

Export if needed

Use CSV or available export options when the report needs to be shared, reconciled or stored.

Step 5

Build a custom report for repeat questions

Use Custom Reports or Report Builder when the same fields and filters will be reused by the team.

What you should have now

Reports answer a clear operational or financial question and can be reused or exported where needed.

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Keep going.

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