Ask each supplier to show
- Find a participant and explain the current next action.
- Record a service on a phone and hand it to finance for review.
- Export the records and attachments our practice needs to retain.
CordoCare&Support Coordination Software
The practical comparison
Choose the platform around your work.
Choose a support coordination platform by following the participant journey. This checklist helps you compare records, mobile notes, funding context, reports and billing across your shortlist.
Test your workflow with usAsk us to show
- Open the participant or client record with the intended employee role.
- Prepare a note, record the service and assign the next action.
- Inspect the relevant coordination or clinical workspace and billing review.
This comparison is published by CordoCare. Confirm current pricing, product details and contract terms directly with each vendor before deciding.
Follow the same work in each demonstration.
Use the same participant journey in each demo. Check what happens from record and note through to reporting and billing.
| Workflow | CordoCare | Support Coordination Software |
|---|---|---|
| Participant and client record | Records connect relevant notes, documents, goals and follow-up. | Ask to see the current record and source evidence in your proposed setup. |
| Phone workflow | Phone-friendly record and case-note workflows. | Repeat your priority task on the device staff use. |
| Clinical or mixed-service work | Therapy & Allied Health includes clinical workflows and access to both workspaces. | Demonstrate the required clinical and coordination handover. |
| Roles and sensitive information | Organisation, role and participant access controls. | Test reception, practitioner, coordinator and finance access where relevant. |
| Billing and external providers | Service evidence and billing review; provider features require the relevant setup. | Confirm direct submission, export, approval and exception handling separately. |
| Monthly subscription | $39 AUD per active user for Support Coordination; $49 for Therapy & Allied Health. No per-client fees. | Request a current written quote for users, modules, onboarding and external services. |
| Trial decision | 14 days, card required. Paid subscription starts automatically unless cancelled before the trial ends. | Confirm trial length, payment details, renewal and cancellation terms directly. |
| Moving and leaving | Discuss the specific source data and available imports or exports before committing. | Check records, attachments, migration exceptions and access after cancellation. |
How should we compare support coordination platforms?
Use the same fictional participant or client journey, the same staff roles and the same billing scenario. Record what each supplier demonstrates and resolve critical gaps before choosing.
Can we see CordoCare before starting a trial?
Yes. Request a walkthrough and bring the tasks your team needs to complete. A walkthrough lets you see the workflow before beginning the card-required trial.
Does this page establish that another product lacks a feature?
No. The questions identify what to demonstrate. Confirm current capabilities and terms directly with each supplier. This guide is published by CordoCare and is not an independent product ranking.
See if CordoCare fits the way you work.
Bring the questions that matter to your practice. We’ll walk through the records, notes and billing with you.
Request a walkthroughCompare plans and start a trialNo account or card needed to request a walkthrough.