Use the source for the service period
A pricing article can help you ask the right questions, but it should not become your rate table. NDIS pricing arrangements can change within a year. Start with the official documents that apply when the service was delivered, together with the participant’s agreement and funding arrangements.
Check more than the hourly amount
- The service and support item being provided.
- The agreed rate and any applicable price limit.
- The unit, quantity and service date.
- Relevant travel, cancellation or non-face-to-face conditions.
- Supporting evidence and the correct payment route.
Do not assume that a maximum published price is the agreed price, or that time recorded is automatically billable. Review the actual circumstances with your finance lead.
Keep an audit trail for changes
When rates change, identify which future services and agreements need review. Preserve the original basis of historical invoices. Record the effective date and check a small sample before relying on a new software configuration.
Separate your service price from software cost
The amount a practice pays for software is a different decision from what it can charge a participant. CordoCare’s subscription does not establish a right to claim a particular NDIS service. Use the software pricing page for subscription terms.
For today’s NDIS rates and conditions, open the official pricing arrangements. Ask us to demonstrate the billing workflow with fictional service records.