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Practical guides

Plan review or reassessment? Start with the participant’s situation.

Explore the terminology and the evidence to organise before the next step. Confirm the current process directly with the NDIA.

By CordoCare Team12 May 2026Updated 24 October 20262 min read
Editorial still life of green dividers holding connected paper records
Illustrative artwork for the CordoCare practice journal.

Ask which decision or meeting is being discussed

People use “review” to mean several things: looking at progress, preparing for the end of a plan period, asking for a plan change or challenging a decision. Before preparing forms or evidence, identify the actual outcome the participant is seeking.

Use the NDIA’s current terminology

The NDIA describes a plan reassessment as a significant change that replaces a plan. Other changes may follow a different process. Start with its guide to changing your plan, rather than treating an old form title as a complete description of today’s process.

Prepare the questions before the paperwork

  • What has changed, or what decision needs attention?
  • What does the participant want to happen?
  • What current evidence explains the situation?
  • Which process, form or contact applies?
  • Are there relevant dates or time limits to confirm?

Record the answer from the authoritative source and keep the reference with the participant’s record. Do not assume that sending a report is the same as lodging the correct request.

Keep preparation separate from the outcome

A well-organised report can make the circumstances clearer. It cannot promise the decision. Track the submission, any request for further information and the actual response as separate steps.

Read the evidence checklist for changed circumstances or prepare for the plan conversation. Confirm individual process questions directly with the NDIA or an appropriately qualified adviser.